Director of Marine Operations

Essential Duties & Responsibilities

• Participate in and disseminate company culture in all areas of operations.
• Establish and maintain policies and procedures for all vessel operations.
• Responsible for hiring of all operations staff (Bridge, deck, Engineering)
• Prepares and develops the itinerary and itinerary logistics.
  • Technical Itinerary
  • Port and operator notifications of schedules
  • Permitting
• Ensure Compliance with all government agencies.
• Responsible for development and maintenance of all operations related budgets
• Coordinate with cross-functional managers to establish timelines for timely completion of both in-season and off-season maintenance and improvement projects.
• Prepare operation-related reports for the executive management team.
• Oversee implementation/maintenance of the Alaska Dream Cruises information reporting system.
• Special projects may be assigned as required by the company’s needs.
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree and/or 5 years of experience or 10 years of relevant and applicable work experience.
• Strong understanding of US Coast Guard Sub-chapter T and K.
• Excellent communication and writing skills with the ability to provide explanations of very complex or technical matters to people with little or no background in the area under discussion.
• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, and Excel.
• Ability to interpret and follow rules, policy, and procedures.
• Ability to maintain composure with courteous and professional demeanor.
• Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment and be able to execute operational imperatives in a swift and demanding environment.
• Must have strong interpersonal skills and be able to effectively interact with guests.
• Must possess and maintain a Merchant Mariner Credential with a Master’s endorsement of at least 100 GRT.
• Must pass a security background check and DOT drug test.

Preferred Qualifications

• Proven team player and have a Can-Do attitude.
• Cruise Industry experience.
• Understanding of hospitality and marketing.
• Strong understanding of mechanical engineering and propulsion.

Traits and Characteristics

• Ability to work unsupervised while demonstrating leadership skills in a team environment.
• Adaptive to learning new skills and knowledge.
• Adaptive to changes in a progressive work environment.
• Excellent communication skills and a team-player attitude.
• Great foresight and problem-solving skills.
• Must be honest, courteous, and reliable and maintain a clean, well-groomed appearance.
• Positive, personable, and professional demeanor.
• Strong commitment to safety.
• Strong conflict resolution skills and ability to work within a diverse workforce.
• Strong record of being organized, dependable and punctual.

Work Environment

• Ability to work flexible schedule to include weekends and holidays as needed during the summer season.
• Required to be on call during operational periods for the management of vessel operations.
• Must adhere to Allen Marine, Inc., & Affiliated Companies United States Coast Guard Consortium Drug & Alcohol Policies & Procedures.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • This is a fast-paced and dynamic work environment with a diverse workforce.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel to the vessels in Alaska and extended stay up to 5 months on board is required.
• Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver.
• Occasionally required to lift and/or move up to 50 pounds.
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.